Course Structure

The course is divided into six detailed modules, each focusing on different aspects of logistics and supply chain management. The curriculum includes lectures, practical exercises, case studies, field trips, and guest lectures to provide a holistic education.

Module 1: FUNDAMENTALS OF INTERNATIONAL LOGISTICS

• Introduction to Logistics and Supply Chain Management: Overview of the logistics and supply chain industry, including key concepts and terminology.
• Global Logistics Operations: Detailed study of global logistics operations, including transportation modes (air, sea, rail & road), warehousing & distribution.
• Logistics Service Providers: Understanding the role of third-party logistics providers(3PLs) & fourth-party logistics providers(4PLs)
• Technological Advancements in Logistics: Study of the latest technologies in logistics, including GPS tracking, RFID, and automated warehousing systems.
• Case Study: Analysis of a major global logistics provider's operations and technology integration.
• Field Trip: Visit to a major logistics hub or distribution centre to observe operations first-hand.

Module 2: SUPPLY CHAIN MANAGEMENT AND STRATEGY

• Supply Chain Design and Planning: In-depth look at supply chain design, network optimisation, and strategic planning.
• Inventory Management: Study of inventory management techniques, including just-in-time (JIT), economic order quantity (EOQ), and safety stock calculations.
• Demand Forecasting: Techniques for accurate demand forecasting and its impact on supply chain efficiency.
• Sustainability in Supply Chains: Focus on sustainable practices & environmental considerations in supply chain management.
• Technological Innovations in Supply Chain Management: Examination of innovations such as blockchain, Internet of Things(IoT), and artificial intelligence(AI) in supply chain management.
• Case Study: Examination of a company's implementation of AI-driven supply chain management systems.
• Guest Lectures: Sessions with industry experts on recent developments and future trends in supply chain management.

Module 3: INTERNATIONAL TRADE AND COMPLIANCE

• International Trade Regulations: Overview of international trade regulations, including customs procedures, tariffs, and trade agreements.
• Compliance & Risk Management: Study of compliance requirements & risk management strategies in international logistics.
• Import and Export Documentation: Understanding the documentation required for international trade, including bills of lading, commercial invoices, and certificates of origin.
• Incoterms: Detailed study of International Commercial Terms (Incoterms) and their application in global trade.
• Cybersecurity in International Logistics: Examination of cybersecurity threats and mitigation strategies specific to international trade and logistics.
• Case Studies:
  -Analysis of a company's compliance strategy in navigating international trade regulations.
  -Review of a cybersecurity incident in international logistics and the measures taken to address it.

Module 4: ECONOMICS AND FINANCIAL MANAGEMENT

• Economics of Logistics and Supply Chain Management: Study of the economic aspects of logistics and supply chain operations including cost management, revenue streams & financial planning.
• Global Supply Chain Finance:Understanding global supply chain finance, including trade finance, letters of credit, and supply chain financing.
• Economic Impact of Technological Advancements: Analysis of how technology influences economic models in logistics and supply chain management.
• Case Study: Financial analysis of the economic benefits of adopting automated warehousing systems.
• Financial Case Study: Analysis of financial performance & challenges faced by a logistics and supply chain management company

Module 5: CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT

• Customer Service Excellence: Training on providing exceptional customer service in logistics & supply chain management.
• Supplier Relationship Management: Strategies for managing supplier relationships, including negotiation techniques and performance evaluation.
• Technology in Customer Relationship Management: Use of technology to improve customer service & supplier relationship management, including Customer Relationship Management (CRM) systems.
• Digital Innovations for Customer Experience: Study of digital tools like chatbots, virtual assistants, and mobile applications designed to enhance customer experience.
• Case Study: Analysis of customer service strategies at a leading logistics company.
• Practical Exercise: Role-playing scenarios to practise customer service and supplier negotiation skills.

Module 6: LEADERSHIP AND PERSONAL DEVELOPMENT

• Leadership Skills: Development of leadership skills essential for managing logistics and supply chain teams.
• Communication Skills: Training on effective communication with staff, suppliers, and stakeholders.
• Stress Management: Techniques for managing stress and maintaining well-being in a high-pressure environment.
• Career Development: Guidance on career paths in logistics and supply chain management and preparation for job interviews.
• Future Trends in Logistics & Supply Chain Management: Exploration of future trends &innovations that will shape the industry.
• Case Study: Review of successful leadership and change management during a crisis in logistics operations.

Course Delivery

• Duration: 6 months (twice a week )
• Format: Blended learning approach with a mix of online and in-person sessions.
• Assessment: Continuous assessment through projects, presentations, case studies, practical exercises, & a final capstone project.

Eligibility Criteria

To enrol in the Advanced Diploma in International Logistics and Supply Chain Management, candidates must:

• Have completed their higher secondary education (equivalent to A-Levels in the UK) with a focus on business or related subjects.
• Possess a basic understanding of logistics and supply chain principles.
• Relevant work experience in logistics or supply chain management is preferred but not mandatory.

Sample Certificate