Course Structure

The course is divided into six detailed modules, each focusing on different aspects of hospital management and leadership. The curriculum includes lectures, practical exercises, case studies, field trips, and guest lectures to provide a holistic education.

Module 1: INTRODUCTION TO HOSPITAL MANAGEMENT

• Overview of Hospital Management: Introduction to the field of hospital management, including its purpose, structure, and key components.
• Healthcare Systems and Policies: Study of healthcare systems and policies in the UK and internationally.
• Hospital Operations: Detailed study of hospital operations, including inpatient and outpatient services, emergency care, and surgical services.
• Technology in Hospital Management: Examination of technological tools and systems used in hospital management.
• Case Study: Analysis of a major hospital's operational strategies.
• Field Trip: Visit to a major UK hospital to observe operations and management practices first-hand.

Module 2: FINANCIAL MANAGEMENT IN HEALTHCARE

• Healthcare Economics: Study of healthcare economics, including cost management, revenue streams, and financial planning.
• Budgeting and Financial Planning: Techniques for effective budgeting and financial planning in a hospital setting.
• Financial Performance Indicators: Understanding and using key financial performance indicators.
• Cost Control and Efficiency: Strategies for controlling costs and improving efficiency in hospital operations.
• Case Study: Financial analysis of a hospital's budgeting and financial planning processes.
• Guest Lectures: Sessions with industry experts on financial management in healthcare.

Module 3: HUMAN RESOURCES MANAGEMENT

• Human Resources in Healthcare: Overview of human resources management in a hospital setting.
• Staff Recruitment and Retention: Techniques for recruiting and retaining healthcare professionals.
• Performance Management: Strategies for managing and improving staff performance.
• Training and Development: Importance of training and professional development in healthcare.
• Employee Relations: Managing employee relations and addressing workplace issues.
• Case Study: Analysis of a hospital's human resources management practices.

Module 4: QDEUNATLAITLY P IRMOPSRTOHVEETMICESN &T AONRDTH POADTOIENTI SCASFETY

• Quality Improvement in Healthcare: Study of quality improvement principles and practices in healthcare.
• Patient Safety: Understanding patient safety standards and protocols.
• Accreditation and Compliance: Importance of accreditation and compliance in hospital management.
• Risk Management: Techniques for identifying and managing risks in a hospital setting.
• Case Study: Examination of a hospital's quality improvement and patient safety initiatives.
• Guest Lectures: Sessions with industry experts on quality improvement and patient safety.

Module 5: LEADERSHIP AND STRATEGIC MANAGEMENT

• Leadership in Healthcare: Development of leadership skills necessary for managing hospital teams and operations.
• Strategic Planning: Techniques for strategic planning and implementation in hospital management.
• Change Management: Strategies for managing change in a hospital setting.
• Conflict Resolution: Techniques for resolving conflicts within healthcare teams.
• Ethical Leadership: Understanding and practicing ethical leadership in healthcare.
• Case Study: Review of successful leadership and change management in a hospital during a crisis.
• Guest Lectures: Sessions with experienced healthcare leaders discussing leadership challenges and strategies.

Module 6: HEALTHCARE MARKETING AND PUBLIC RELATIONS

• Healthcare Marketing: Study of marketing principles and practices in healthcare.
• Public Relations: Importance of public relations in hospital management.
• Patient Experience Management: Strategies for enhancing the patient experience.
• Community Engagement: Techniques for engaging with the community and building a positive hospital reputation.
• Digital Marketing in Healthcare: Use of digital marketing tools and strategies in healthcare.
• Case Study: Analysis of a hospital's marketing and public relations strategies.
• Practical Exercises: Role-playing scenarios to practice marketing and public relations skills.

Course Delivery

• Duration: 6 months (twice a week )
• Format: Blended learning approach with a mix of online and in-person sessions.
• Assessment: Continuous assessment through projects, presentations, case studies, practical exercises, & a final capstone project.

Eligibility Criteria

To be eligible for the Advanced Diploma in Pharmacy Practice, applicants must meet the following criteria:

• Educational Background : A bachelor's degree in Pharmacy (BPharm) or a Master of Pharmacy (MPharm) degree.
• Academic Performance : A minimum 2:1 honours degree or equivalent.
• Language Proficiency : Proficiency in English is required. Non-native English speakers must provide IELTS scores of at least 6.5 overall, with no lower than 6.0 in any component.
• Professional Registration : Registration with the General Pharmaceutical Council (GPhC) or equivalent regulatory body.
• Practical Experience : Basic knowledge and experience in pharmacy practice are recommended

Sample Certificate